Frequently Asked Questions
Everything you need to know about our handcrafted rustic furniture.
What materials are used in your furniture?
We prioritize authenticity and sustainability, using solid reclaimed wood, authentic pine, and high-quality wrought iron to ensure each piece has its own unique character and lasting durability.
How long does shipping take for large items?
Standard shipping for large furniture items typically takes 2-4 weeks. This includes professional crating and white-glove delivery to ensure your pieces arrive in perfect condition.
Do you offer custom furniture dimensions?
Yes, many of our collections can be customized to fit your specific space. Please contact our design team with your requirements for a personalized quote.
How do I care for my rustic wood furniture?
To maintain the natural beauty of the wood, we recommend using a lint-free cloth for dusting and avoiding harsh chemical cleaners. Periodic application of a high-quality furniture wax will help preserve the finish.
What is your return policy?
We offer a 30-day return policy on all standard items. If you are not completely satisfied, you can return the item for a refund, minus shipping costs. Please note that custom orders are final sale.
Is assembly required for your products?
Most of our larger items, such as dressers and sideboards, arrive fully assembled. Items like dining tables or bed frames may require minimal assembly, and all necessary hardware and instructions are included.